Contact us
We’re here to help your business move further.
Ask about plans, carriers, the API or setting up your business, or just say hello. We reply within one business day.
- Quick replyWithin one business day
- Real peopleThe EviPostal team
- Practical answersFor your kind of business
Send us a message
Reach out to our team
Fill in the form and we will get back to you within one business day.
Other ways to reach us
Talk to us directly
Prefer a quicker answer? Use whichever suits you.
The quickest way is the form. We reply within one business day.
Looking for a parcel?
Track it with the number on your receipt, or ask the store that sent it.
Building on EviPostal?
The API docs cover rates, bookings, labels, tracking and webhooks.
Questions
Quick answers to common questions.
Cannot find what you are looking for? Send us a message and we will be happy to help.
How fast do you reply?
Within one business day, by email, to the address you give. If you leave a phone number we may call instead.
I have a problem with a parcel
Ask the store that sent it first: it sees the shipment and can raise the problem with the carrier. A business that uses EviPostal escalates to us from the shipment itself.
How do I get started?
Create your business and explore everything with practice rates. Live carriers, wallet top-ups and card payments switch on once the EviPostal team has reviewed your business.
Do you install anything at my shop?
No. EviPostal runs in the browser on any computer. We help you set up your business, your carriers and your staff; the rest is a sign-in.
Can I connect EviPostal to my online store?
Yes, through the EviPostal API: rates, bookings, labels and tracking updates in your own software. Start in the sandbox with test keys.
Do you handle large volumes?
EviPostal is built for logistics businesses as well as single counters: several stores and branches, staff roles, and an API for your own systems. Tell us your volumes and we will talk it through.
Ready to get started?
Let’s get your shipping sorted.
Whether you are just starting out or growing fast, create your business and try EviPostal with practice rates, or write to us and we will help you set it up.
